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Personal Information Protection Policy

Alternative Country (hereinafter referred to as the company) will manage customers’ personal information safely and strictly and use it according to the customers’ hope. The company will do our best to protect the safety of customers’ personal information and try to repay the trust of the society.


Definition of Personal Information

Personal information refers to information on an individual, including name, date of birth, sex, telephone number, email address, occupation, and the employer and so on.


Collection and Use of Personal Information

The company only collects and uses personal information within our scope based on the following purpose. The company’s collection and use of personal information is based on information provided by customers themselves. After customers provide personal information for the company, the company will promise customers to use their personal information according to principles of the policy.

・ Necessary business for delivery of ordered commodities of the company
・ Providing those information beneficial and necessary for customers, such as introduction to new commodities
・ Consultation, confirmation and collection of opinions which are used to improve service quality due to business requirement
・ Handling of various consultations


Providing Personal Information to the Third Party

The company will not provide and publish personal information to the third party without agreement of related person except proper reasons based on laws.


Authorizer’s Supervision 

To provide commodities or services for customers, part of personal information of customers may be provided to the company’s authorizer.  Under such circumstance, the company’s authorizer will manage personal information of customers reasonably.


Management of Personal Information

To protect safety and accuracy of personal information of customers, the company will try to prevent information from being disclosed, missing, broken or damaged. And the company will develop education to relevant working personnel and internal management. In addition, correction will be quickly considered when improvement is required and strengthened protection to personal information of customers will be executed continuously.


Inquiry, Alteration and Deleting of Information

The company will deal with information quickly within reasonable scope after confirming whether it is the related person when the company needs to inquire, alter or delete personal information provided by customers. 


As to Safety

The company is very careful about safety of our website. When customers input credit payment information such as credit card number, the company uses SSL (Secure Sockets Layer) technology for densification treatment to prevent information from being embezzled or interfered.

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